Privacy Policy
We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.
Last Updated: July 1, 2026
Artifact Engine (“Artifact Engine,” “we,” “us,” or “our”) is a software platform developed and operated by AppHammer LLC. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use Artifact Engine, or otherwise interact with our services.
By accessing or using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information in the following ways:
Information You Provide
When you interact with Artifact Engine, you may provide information including:
- Name
- Email address
- Company name
- Phone number
- Billing information
- Account credentials
- Messages submitted through contact forms
- Customer support communications
- Website content, files, images, and other materials you upload
- AI prompts and instructions submitted through AI-powered features
Information We Collect Automatically
When you use our website or platform, we automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages viewed
- Referring website
- Session information
- Usage statistics
- Cookies and similar technologies
Information Collected by Our Customers
Artifact Engine is a website management platform used by agencies and businesses. Our customers may collect personal information through the websites they build and manage using our platform.
In these situations, the customer—not AppHammer LLC—is responsible for determining how that information is collected, used, and disclosed. We act as a service provider (or processor, where applicable) on behalf of our customers.
How We Use Your Information
We use your information to:
- Provide and maintain Artifact Engine
- Create and manage user accounts
- Process payments and subscriptions
- Deliver customer support
- Improve platform performance and reliability
- Analyze website and product usage
- Communicate product updates and service announcements
- Respond to inquiries
- Protect against fraud and abuse
- Comply with legal obligations
- Develop new products and features
We may also use aggregated and anonymized information to improve our products and services.
AI Features
Artifact Engine includes AI-powered functionality designed to help users create, edit, optimize, and manage digital content.
When you use AI features, prompts and related content may be securely processed by trusted AI providers, including Anthropic and Google, solely to provide the requested functionality.
We do not use customer content to train public AI models unless explicitly disclosed and authorized.
How We Share Information
We do not sell your personal information.
We may share information only in the following circumstances:
- With trusted service providers that help operate our platform
- To process payments
- To provide cloud hosting and infrastructure
- To provide analytics
- To comply with legal obligations
- To protect the rights, safety, or security of our users or company
- As part of a merger, acquisition, or sale of assets
Service Providers
We work with trusted third-party providers that help us operate Artifact Engine, including:
- Amazon Web Services (AWS) – Cloud hosting and infrastructure
- Stripe – Payment processing
- HubSpot – CRM and marketing automation
- Google Analytics 4 – Website analytics
- Google Workspace – Business communications
- Anthropic – AI services
- Google AI Services – AI functionality
These providers process information only as necessary to perform services on our behalf and are contractually required to safeguard your information.
Cookies & Analytics
Artifact Engine uses cookies and similar technologies to improve your experience.
These technologies help us:
- Keep you signed in
- Remember your preferences
- Measure website performance
- Understand how visitors use our platform
- Improve security
- Analyze traffic and usage trends
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain customer accounts
- Meet legal and financial obligations
- Resolve disputes
- Enforce our agreements
When information is no longer needed, we securely delete or anonymize it.
Data Security
We use commercially reasonable administrative, technical, and organizational safeguards designed to protect your information, including:
- Encryption in transit using TLS/SSL
- Secure cloud infrastructure
- Role-based access controls
- Authentication and authorization controls
- Routine software updates
- Continuous monitoring
- Regular security assessments
No method of electronic storage or internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Request a copy of your information
- Object to certain processing
- Restrict processing
- Withdraw consent where applicable
California residents may also have rights under the California Consumer Privacy Act (CCPA/CPRA). Residents of the European Economic Area and United Kingdom may have additional rights under the General Data Protection Regulation (GDPR).
To exercise your rights, contact us at privacy@artifactengine.com.
International Data Transfers
Your information may be transferred to and processed in countries other than your own.
Where required, we use appropriate safeguards, including Standard Contractual Clauses (SCCs) or other approved legal mechanisms, to protect personal information transferred internationally.
Children’s Privacy
Artifact Engine is intended for businesses and professionals and is not directed toward children under the age of 16.
We do not knowingly collect personal information from children. If we learn that we have collected such information, we will promptly delete it.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.
Do Not Track
Most web browsers include a “Do Not Track” feature.
Because there is currently no universally accepted standard for responding to these signals, Artifact Engine does not currently respond to Do Not Track requests.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.
When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
AppHammer LLC
Artifact Engine Privacy Team
Email: admins@artifact-engine.com
If you are an enterprise customer seeking a Data Processing Addendum (DPA) or additional security documentation, please contact us at the email address above.